Miniwo Terms of Service

Effective date: September 28, 2026
Last updated: September 28, 2026

1. About Miniwo and these Terms

Miniwo is operated by Tuomi Technology (Shanghai) Co. Ltd., a company based in China (“Miniwo,” “we,” “us,” or “our”). These Terms govern your use of our applications, website, and related features (the “Service”).

Miniwo lets eligible adults create personalized AI characters, interact with AI characters, create story cards, and share selected content with other users.

By accepting these Terms when creating an account or first entering the Service, you agree to them and to our Community Guidelines at Community Guidelines. Our Copyright, Likeness and Impersonation Complaints Policy at Copyright, Likeness and Impersonation Complaints Policy explains how to report rights violations. Our Privacy Policy at Privacy Policy explains our handling of personal information; accepting these Terms does not, by itself, constitute consent to every processing activity described there.

If a feature needs additional terms or consent, we will present those before you use it. Mandatory legal rights apply regardless of anything stated in these Terms.

2. Adults only and account eligibility

You must be at least 18 years old and legally able to enter into these Terms. If the law applicable to you requires an older age to enter this agreement, you must also meet that requirement. The Service is not offered to children or teenagers under 18.

Provide accurate information when requested during account creation. Miniwo does not currently perform age verification. The absence of age verification does not permit anyone under 18 to use the Service. Do not use another person’s identity, falsify your age, or circumvent an eligibility restriction.

We may temporarily restrict an account while reviewing credible information that its holder is underage or otherwise ineligible. If you believe a restriction is mistaken, email [email protected]. We will handle personal information associated with an ineligible account as explained in our Privacy Policy and as required by law.

Availability and features may vary by location. Do not evade restrictions that apply to your location.

3. Access, account security, and Miniwo materials

Keep your login credentials secure and do not sell, rent, or transfer your account without our agreement. Notify us at [email protected] if you suspect unauthorized access. You are responsible for activity you authorize, but these Terms do not automatically make you responsible for unauthorized activity beyond your reasonable control.

Use a display name that does not impersonate another person or organization. Public profiles must not reveal another person’s private information without permission.

Subject to these Terms, Miniwo permits you to access and use the Service through its authorized interfaces. This permission does not transfer ownership of Miniwo’s software, interface, branding, or other pre-existing materials. Do not copy, resell, or redistribute the Service itself, misuse our marks, or circumvent technical protections, except to the extent applicable law permits the activity. Your rights in your own content and generated Output are addressed separately below.

4. AI characters and companion interactions

Miniwo characters are AI systems, not human beings. They may respond in a conversational or emotionally expressive way, but they do not have human feelings, professional judgment, or a real-world relationship with you.

AI responses may be inaccurate, incomplete, biased, repetitive, or inappropriate. Review generated material before relying on, publishing, or using it. AI outputs are not a substitute for qualified medical, mental health, legal, financial, or other professional advice.

Miniwo is not an emergency or crisis-response service. We do not promise continuous human monitoring of conversations or intervention in an emergency. If you or someone else may be in immediate danger, contact local emergency services. Companion chatbots may be unsuitable for some minors; Miniwo does not permit users under 18.

We use safety measures and provide reporting tools, but no automated system can identify or prevent every harmful response. You can report a response through available in-app reporting controls or by emailing [email protected].

Stored chat data is retained until account deletion. Account deletion clears the corresponding user data from Miniwo’s databases, server logs, and backups. Data held by external AI service providers is separate; deletion in Miniwo does not establish simultaneous deletion of provider-held copies. Provider-held logs and stored requests are distinct from model training or permanent model memory. The available controls and deletion scope are explained in our Privacy Policy. Do not submit passwords, payment credentials, or unnecessary sensitive information.

5. Uploads, photographs, and permission

“Your Content” includes materials you submit, such as photographs, prompts, character settings, messages, comments, and your creative contributions to story cards.

Only upload material you are entitled to use for the requested purpose. For photographs of real people, you must have any necessary permission from the person depicted and any necessary copyright or other authorization. Being in a photograph does not necessarily make you its copyright owner.

As a Miniwo product rule, do not upload photographs of anyone under 18. Do not upload private or intimate images of another person, or use anyone’s likeness to deceive, sexually exploit, harass, defame, or falsely imply endorsement.

If we request separate permission to send a photograph or conversation to an AI provider, that processing will not begin until you give the required permission. Declining may prevent that feature from operating but does not authorize additional processing.

Miniwo deletes the original uploaded photo from its systems after character generation is completed rather than retaining it for later reuse. Saved generated characters and story cards are separate from the original photo. Provider-side retention is governed by the confirmed processing arrangements disclosed in our Privacy Policy, not by a promise that deletion from Miniwo instantly deletes every provider copy.

6. Your rights and the permission you give Miniwo

You retain whatever rights you already hold in Your Content. You do not transfer ownership of your photographs or messages merely by using Miniwo.

You grant us a non-exclusive, royalty-free license to host, store, reproduce, technically adapt, and process Your Content only as reasonably necessary to provide the features you request, maintain and secure the Service, and administer these Terms. Where you choose to publish content, that license also permits displaying and distributing that content to the audience you select. Processing may occur in the locations disclosed in our Privacy Policy.

We may permit contracted service providers to exercise these rights only to perform those functions for us, subject to appropriate restrictions. This license does not authorize unrelated advertising use, merchandising, sale of Your Content, or model training by Miniwo on your uploaded photos or private chats. Miniwo uses third-party AI processing partners and model providers to deliver AI features. Their processing of relevant inputs is described in our Privacy Policy and any required feature notice. This is not a waiver of Miniwo’s obligations concerning data sent to those providers. Using your content in a Miniwo promotional campaign requires separate permission.

The license ends when the relevant content has been deleted from our systems, except to the limited extent necessary to complete deletion or meet an applicable legal obligation. Account deletion includes corresponding data in Miniwo’s backups; this clause does not create a routine post-deletion backup-retention exception or authorize continued public display or unrelated use.

7. AI-generated outputs

“Output” means character images, story text, cards, and other material generated in response to your use of AI features.

As between you and Miniwo, to the extent permitted by law and subject to third-party rights, we assign to you any transferable intellectual property rights we own in Output generated specifically for you. This excludes our underlying software, models, trademarks, templates, and pre-existing materials. You receive permission to use any Miniwo template elements embedded in that Output as part of the Output, but not to extract or redistribute them as a separate template library.

This does not mean every Output is copyrightable or exclusive. Other users may receive similar material. We do not grant rights owned by a third party or guarantee that an Output is suitable for a particular commercial use. You must assess any additional permissions needed for your intended use.

Nothing in these Terms removes rights or exceptions available under applicable copyright law.

8. Private content and community sharing

New characters and story-card drafts are private by default. Publishing requires an affirmative action. Your original uploaded photograph, unselected chat history, and private AI memories are not automatically included in a published card.

Before publishing, review the complete preview and remove information you do not want others to see. Public content may be copied or captured by others outside Miniwo’s controls. Making content private or deleting it cannot guarantee removal of screenshots or copies already held outside the Service.

Other users may access content through the viewing and interaction features you enable. Publication alone does not grant a general license to copy a character, create derivative works, or use your content commercially. Any future remix or character-reuse feature will have separate, clearly presented permissions.

You may report or block another user. Blocking restricts interactions through the affected accounts; it cannot ensure that a person will never see public information through another account or elsewhere.

9. Acceptable use

Follow our Community Guidelines. Do not use Miniwo for illegal activity, threats, harassment, hate, fraud, sexual exploitation, non-consensual intimate imagery, infringement, privacy violations, or encouragement of self-harm or serious violence.

Do not bypass safety controls, probe accounts without authorization, distribute malware, manipulate engagement, abuse reporting tools, or collect personal information about other users for unrelated purposes. These restrictions do not prohibit legitimate security research undertaken with permission or activities that cannot lawfully be restricted.

Our rules apply to private generation requests and character settings as well as public posts, comments, usernames, and profile images.

10. Moderation, reporting, and appeals

We may use automated tools and authorized personnel to review content or activity for safety, suspected violations, support, and legal compliance, as described in the Privacy Policy. Private does not mean that necessary provider processing or authorized safety review is technically impossible.

Depending on severity and context, we may issue a warning, limit visibility or features, remove content, suspend an account, or terminate access. Where appropriate and legally permitted, we will explain the action and explain how to appeal by emailing [email protected]. We may act immediately when needed to address a serious risk or legal obligation.

Copyright notices, likeness complaints, and urgent intimate-image removal requests follow the procedures in our Complaints Policy. Additional statutory remedies remain available where applicable. We do not retaliate against good-faith reports or appeals.

11. Free public beta

Miniwo is free to use during the public beta. We do not charge subscription fees or sell generation credits during this period. The beta may have usage limits and features may change as we improve the Service.

If we introduce paid features later, we will explain the prices, billing arrangements, and applicable terms before you choose to purchase. Participation in the free beta does not authorize future charges or automatically enroll you in a paid subscription. Any paid purchase will require your separate authorization, and applicable consumer rights will be preserved.

12. Account deletion and ending your use

You may stop using the Service at any time and request account deletion using available account controls or by emailing [email protected]. See the Privacy Policy for scope, identity verification, timing, and limited retention exceptions.

We may discontinue a feature or end the Service for a legitimate reason. Where reasonably practicable, we will give advance notice and an opportunity to export your content. We will provide any remedy required by applicable law.

Suspension or termination does not remove your ability to contact support, exercise applicable privacy rights, or seek review. Provisions that must continue to operate by their nature, such as lawful retention and dispute rights, continue only to the extent appropriate and lawful.

13. Service standards and responsibility

We will provide the Service with reasonable care and skill. Temporary interruptions, maintenance, and AI errors can occur. We do not promise uninterrupted availability or that every Output will meet your expectations.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including applicable consumer guarantees, liability for fraud or fraudulent misrepresentation, or liability for death or personal injury caused by negligence where applicable.

We remain responsible for breaches and harm to the extent required by applicable law. We do not impose a blanket waiver of responsibility for privacy violations, unlawful conduct, or failure to meet mandatory consumer protections. No general fixed monetary liability cap or mandatory consumer indemnity is created by these Terms.

14. Governing law and resolving concerns

Contact [email protected] with a concern. We will try to resolve it, but contacting us first is not a condition for exercising rights that the law allows you to exercise directly.

The law applicable to these Terms and any dispute will be determined under the rules that apply to your circumstances. Nothing in these Terms deprives consumers of non-waivable protections under the law of their habitual residence or other applicable law. You retain rights to bring a claim before a competent court and to contact regulators or use legally available dispute-resolution procedures. These Terms do not require arbitration or waive collective proceedings where available.

15. Changes and contact

We may update these Terms for changes to features, law, or operations. We will provide reasonable notice of material changes before they take effect unless an urgent legal or safety reason requires otherwise, and obtain renewed acceptance where required. Changes will not retroactively remove accrued rights. If you do not accept a material change, you may stop using the Service and request deletion, without losing applicable refund or other legal rights.

Contact: [email protected]
Legal notices: [email protected]
Related policies: Privacy Policy · Community Guidelines · Copyright, Likeness and Impersonation Complaints Policy